In the world of home contracting, transparency isn’t just a buzzword—it’s a cornerstone of trust and quality. At Fine Home Contracting, we believe in the power of honest feedback, even when it’s not glowing. Embracing constructive criticism is what sets us apart, allowing us to grow and improve continuously.
Transparency is a part of our process from start to finish: Firstly, we try to be transparent in whether projects are worth it. While you might have a budget and wishlist already, figuring out how much of that wishlist can be accomplished on your budget is tricky. We try to provide an honest, transparent assessment of your project’s feasibility, rather than building out a proposal that is an unwise investment for your property, even if it’s what you might currently want.
When we present an estimate, our goal is to list out each individual expected cost, explain why it’s incurred, and give you the information and resources necessary to accurately budget your project, and compare that budget against other contractor’s proposals.
In building our company around transparency, honesty, and being a resource for homeowners, we’ve also made a difficult choice: We do not remove negative reviews of Fine Home Contracting.
Any contractor that says they’ve perfectly finished every project they’ve taken on, and done so under budget, is lying to you. While we aim for excellence in every project, there are times that unseen contingencies affect projects, and looking at a contractor’s reviews can tell you how they deal with unexpected changes, cost overruns, and changes in project scope.
Reviews are the pulse of our business, providing invaluable insights into our performance. Bad customer reviews, often seen as a blemish, are, in fact, opportunities for growth, and deep insights into where our customer experience, pricing, and build quality can be improved.