Torrco vs Plimpton Hills vs Bender: Plumbing Showdown

About the Author: David Perrotti

Dave has over 20 years of experience in the construction industry, is a Bestselling Home Improvement Author on Amazon, and constantly seeks to reinvent the remodeling industry. As a veteran of the Army and Air Force, Dave operates his business, Fine Home Contracting, on the core army values of loyalty, duty, respect, selfless service, honor, integrity, and personal courage.

Connecticut hosts a rich tapestry of varied architectural styles and communities: from the luxurious estates of Fairfield and the Gold Coast to the rustic charm of Litchfield County and the serene Quiet Corner, each individual town presents a diverse culture of home design, remodel wishlists and aspirations. Each region boasts its unique character, with coastal homes often reflecting a more modern, opulent style, while the inland areas preserve the historical and bucolic essence of New England. This diversity underscores the importance of choosing home service professionals and material vendors that align with the specific aesthetic and functional requirements of your room remodel. Whether it’s a sleek, contemporary bathroom in a Gold Coast mansion or a cozy, traditional kitchen in a Litchfield farmhouse, selecting the right supplier ensures that the plumbing fixtures and features not only enhance the room’s utility but also complement its overall design theme.

With a focus on quality, sustainability, and design, the state’s homeowners are discerning in their choices, driving demand for top-notch providers. Torrco, Plimpton Hills, and Bender emerge as frontrunners in this competitive landscape, each offering distinct advantages to cater to the evolving needs of Connecticut residents. In this guide, we’ll take a look at these major three suppliers and rate them on their product offerings, service, brand persona, and complete experience, from the point of view of a homeowner or remodeler looking for the best fit for their renovation.



Years in Business: Over 100 years, with its origins tracing back to the early 20th century.

Torrco is a leading plumbing, heating, and HVAC supplier known for its extensive range of high-quality products and services catering to both professionals and homeowners. The company prides itself on offering innovative solutions and expert advice. Torrco is a fourth-generation, family-owned business that has evolved from a small supply shop to a major distributor in the Northeast. They are recognized for their commitment to sustainability and eco-friendly products.

Plimpton & Hills


Years in Business: Over 80 years, establishing a strong reputation in the Connecticut area since its inception.

Plimpton Hills specializes in plumbing and heating supplies, serving both the trade professionals and the DIY market. They are known for their wide product selection and exceptional customer service. Plimpton Hills stands out for its dedication to education and support, offering seminars and training sessions for both professionals and homeowners to enhance their knowledge of plumbing and heating systems.



Years in Business: More than 70 years, with a history of providing premium fixtures and design expertise.

Bender is renowned for its luxurious showrooms and a wide array of plumbing, kitchen, and bathroom products. They combine high-quality merchandise with design services to create custom, sophisticated spaces. Bender differentiates itself with its design-centric approach, featuring award-winning showrooms that inspire creativity and offer an immersive shopping experience. They are also known for their community involvement and support of local arts and design initiatives.

Why Picking a Vendor Matters

Selecting the right plumbing fixture vendor is a crucial decision that can significantly impact the outcome of your remodeling project, and this choice often hinges on the approach you’re taking towards the remodel.

For DIY enthusiasts, finding a vendor like Plimpton Hills that offers a wide range of products along with educational resources and support can be invaluable. Their hands-on workshops and tutorials can demystify the remodeling process, making it accessible and manageable for homeowners undertaking projects themselves.

On the other hand, if you’re working with a General Contractor, a supplier such as Torrco, known for its professional-grade products and technical expertise, might be more appropriate. Contractors often require access to a broader range of high-quality, durable fixtures and fittings that can withstand rigorous use, and they may benefit from the technical consultations and bulk purchasing options that Torrco provides.

For those opting for a turnkey, all-in-one remodeler, a high-end vendor like Bender could be the ideal match. Bender’s luxurious showrooms and design-focused services align well with the comprehensive, hands-off approach of turnkey remodeling, offering personalized design consultations and bespoke solutions that ensure your remodeled space is both functional and aesthetically pleasing, aligning perfectly with your vision and the remodeler’s execution plan.

Quick Plumbing Vendor Comparison Chart


Plimpton Hills


Years in BusinessOver 100 yearsOver 80 yearsMore than 70 years
Showroom RatingHigh-quality, professional-orientedExtensive, accessible to professionals and DIYersLuxurious, design-focused
Average CostCompetitive for trade and bulk purchasesAffordable with a wide range of optionsPremium, reflecting high-end offerings
Customer Service LevelExpert, technical support for professionalsHigh, with strong focus on education and supportExceptional, personalized design services
Product AvailabilityExtensive range for professional plumbing and HVAC needsWide variety, catering to both professionals and DIYersCurated selection of high-end fixtures and fittings
Warranty InformationComprehensive warranties on professional-grade productsStandard warranties, with extended options availablePremium warranties on luxury products
Market FocusTrade professionals and large projectsBoth trade professionals and DIY marketHigh-end residential and design projects
Eco-Friendly OptionsWide range of sustainable and eco-friendly productsGood selection, with a focus on energy efficiencySelect eco-luxury products available
Online PresenceStrong, with extensive resources for professionalsInformative, with resources for both professionals and DIYersHigh, with emphasis on design inspiration and product showcases
Number of Locations in CTMultiple locations across the stateSeveral locations, well-distributedNumerous showrooms, strategically located

Comparing Showrooms

Torrco showrooms are designed with the professional in mind, emphasizing functionality and a broad product range. The ambiance is straightforward and utilitarian, focusing on providing clear, organized displays of their extensive inventory. Interactive elements may include product demonstrations and technical presentations, aimed at informing professionals about the latest in plumbing technologies and innovations. The environment is set up to facilitate efficient decision-making for contractors and builders, with a focus on technical specifications, durability, and application.

Plimpton & Hills strikes a balance in its showroom design, catering to both the trade professional and the DIY enthusiast. The ambiance is welcoming and informative, with displays arranged to inspire and educate. Interactive elements could include hands-on areas where customers can get a feel for the products, DIY workshops, and digital catalogs that allow for easy browsing of their wide product range. The layout is designed to encourage exploration and discovery, making it easier for customers to envision the products in their own projects, whether they’re updating a bathroom or overhauling a kitchen.

Bender showrooms, in contrast, are crafted to offer an immersive luxury experience. The ambiance is akin to an interior design studio, with elegant displays that showcase high-end plumbing fixtures as part of cohesive bathroom and kitchen vignettes. Interactive elements might include touchscreens for customizing finishes and features, virtual reality setups that allow customers to experience their design choices in a simulated environment, and personal consultations with design experts. The focus is on inspiring customers, offering them a vision of what their space could become with Bender’s premium products.

Each brand’s showroom experience reflects its approach to customer service and product marketing. Torrco’s practical and professional-oriented space caters to industry experts looking for quality and reliability. Plimpton Hills offers an engaging and educational environment that appeals to a broad audience, including those undertaking DIY projects. Bender’s luxurious and design-forward showrooms provide a personalized and inspirational experience for customers seeking bespoke, high-end solutions.

Best Plumbing Fixture Vendor in Connecticut:

Further Reading


  • Bathroom Remodeling For Dummies” by Gene Hamilton and Katie Hamilton: A comprehensive guide that covers all aspects of bathroom remodeling, perfect for beginners.

Renovation 5th Edition: Completely Revised and Updated” by Michael Litchfield: Offers in-depth information on home renovation projects, including bathrooms, with detailed illustrations and step-by-step instructions.

Websites and Blogs:

  • An extensive resource for finding design inspiration, viewing bathroom remodel projects, and connecting with professionals.
  • Offers expert advice, how-to videos, and step-by-step instructions for bathroom remodeling and other home improvement projects.

Bathroom Remodeling FAQs

Do I Need A Contractor for my Bathroom Remodel?2023-07-06T16:11:00+00:00

While smaller repairs are often best handled by a handyman or smaller contracting team, bathroom remodels are multi-faceted projects that often require input from carpenters, plumbers, electricians, and interior designers. For this reason, we always recommend hiring a general contractor for full-room remodels. Hiring a management company such as a General Contractor ensures your project has the adequate oversight needed without you having to handle the intricacies of managing the project.

Are Bathroom Remodels a Good Investment?2023-07-06T16:10:37+00:00

Aside from the obvious aesthetic appeal, bathroom remodeling comes with a host of benefits. It can increase the value of your home, improve energy efficiency, and enhance overall functionality. Plus, who doesn’t want a bathroom that makes them feel like they’re in a luxury hotel? A well-designed and renovated bathroom can elevate your daily routine and provide a sanctuary for relaxation.

According to Zonda Media, Bathroom Additions and Remodels are some of the most financially sound renovations to make to a home. For every dollar spent on a midrange bathroom remodel, you can expect to recoup between 33 and 58 cents at the time of sale. This puts the average cost recouped on a bathroom remodel between 30 and 60 percent, depending on the level of finish and quality.

How can I maximize storage in a small bathroom?2023-06-20T13:00:29+00:00
  1. Maximizing storage in a small bathroom is essential for maintaining functionality and organization. Consider incorporating space-saving solutions such as wall-mounted cabinets, floating shelves, or built-in niches. Utilize vertical space by installing tall cabinets or shelving units. Additionally, choose multifunctional fixtures like vanities with built-in storage or mirrored medicine cabinets. Customizing storage solutions to fit your specific needs and utilizing clever organizational accessories can help maximize storage in a small bathroom.
Can I remodel my bathroom on a budget?2023-06-20T13:00:14+00:00

Yes, it is possible to remodel a bathroom on a budget. There are several cost-saving strategies you can employ, such as focusing on cosmetic updates rather than extensive structural changes, opting for affordable yet stylish materials, and repurposing existing fixtures when possible. Working with a professional contractor who understands your budget constraints can help you make the most of your resources and find creative solutions to achieve your desired bathroom remodel within your budget.

Do I need a permit to remodel my bathroom?2023-06-20T12:59:56+00:00

The need for a permit for your bathroom remodeling project depends on the extent of the renovations and local building codes. Minor cosmetic changes such as replacing fixtures or updating finishes may not require a permit. However, if you’re making structural changes, altering plumbing or electrical systems, or adding square footage, a permit may be necessary. It’s best to consult with your local building department or a professional contractor to determine the permit requirements for your specific project.

What is the average cost of a bathroom remodel?2023-06-20T12:59:29+00:00

The cost of a bathroom remodel can vary greatly depending on factors such as the size of the bathroom, the extent of the renovations, and the materials chosen. On average, a mid-range bathroom remodel can cost between $20,000 and $30,000, while a high-end remodel can range from $30,000 to $60,000 or more. It’s recommended to consult with a professional contractor to get an accurate estimate based on your specific project requirements.

How long does a bathroom remodeling project typically take?2023-06-20T12:58:52+00:00

The duration of a bathroom remodeling project can vary depending on the scope of work, size of the bathroom, and any unforeseen complications. On average, a bathroom remodel can take anywhere from 2 to 6 weeks. However, it’s important to note that larger or more complex projects may take longer to complete.

About the Author: David Perrotti

Dave has over 20 years of experience in the construction industry, is a Bestselling Home Improvement Author on Amazon, and constantly seeks to reinvent the remodeling industry. As a veteran of the Army and Air Force, Dave operates his business, Fine Home Contracting, on the core army values of loyalty, duty, respect, selfless service, honor, integrity, and personal courage.

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